{"id":195,"date":"2008-12-12T14:50:21","date_gmt":"2008-12-12T14:50:21","guid":{"rendered":"http:\/\/refraction.co.uk\/blog\/2008\/12\/12\/iphone-and-exchange-calendar-problems\/"},"modified":"2008-12-12T14:55:20","modified_gmt":"2008-12-12T14:55:20","slug":"iphone-and-exchange-calendar-problems","status":"publish","type":"post","link":"https:\/\/refraction.co.uk\/blog\/2008\/12\/12\/iphone-and-exchange-calendar-problems\/","title":{"rendered":"iPhone and Exchange Calendar Problems"},"content":{"rendered":"<p>A couple of weeks ago I <a title=\"Apples iPhone not quite as Acive as you'd expect?\" href=\"https:\/\/refraction.co.uk\/blog\/2008\/11\/11\/iphones-activesync-not-quite-as-active-as-youd-expect\/\" target=\"_blank\">posted<\/a> about some problems I&#8217;d been seeing with my iPhone not quite syncing all of the changes to my mailbox.\u00a0 At work we&#8217;ve been doing a bit more investigation around this after we found that a few of the guys out in the business with iPhones were having similar problems.\u00a0<\/p>\n<p>So far we&#8217;ve been able to identify and replicate some pretty significant issues with how the iPhone deals with calendars and mailboxes that have recurring meetings and delegates &#8211; i.e. someone like a personal assistant who also has access to a calendar and mailbox.\u00a0\u00a0 The end result is that people can end up with:<\/p>\n<ul>\n<li>&#8211; Missing calendar entries on their phone (even though they exist in Outlook)<\/li>\n<li>&#8211; Calendar entries on their phone for deleted\/cancelled meetings<\/li>\n<li>&#8211; Multiple calendar entries for the same meeting<\/li>\n<\/ul>\n<p>Having seen this happen it can be pretty frustrating for the end users.\u00a0 These particular problems will only effect a fairly limited number of people &#8211; how many people have PA&#8217;s and deligates?\u00a0 But those that do tend to be relatively senior.\u00a0<\/p>\n<p>There are some known issues with how the Activesync protocol deals with delegates in Exchange 2003, but the iPhone seems to have more problems with it than other <a title=\"Exchange Activesync\" href=\"http:\/\/technet.microsoft.com\/en-us\/library\/aa998357.aspx\" target=\"_blank\">Exchange Activesync<\/a> clients.\u00a0<\/p>\n<p>There is some mention of this problem on the <a title=\"Apple support forums\" href=\"http:\/\/discussions.apple.com\/thread.jspa?messageID=8291407\" target=\"_blank\">Apple support forums<\/a>, but no information about a fix.\u00a0 Hopefully now that we have some repeatable scenarios we can help resolve the problem.<\/p>\n<p>(Cheers to the guys at work who did the testing!)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>People with delegates on their mailboxes may experiance problems with recurring meetings and their iPhone.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,6,4],"tags":[129,31,106,121,13,194],"class_list":["post-195","post","type-post","status-publish","format-standard","hentry","category-ms","category-tech","category-work","tag-activesync","tag-apple","tag-exchange","tag-iphone","tag-microsoft","tag-problem","entry"],"_links":{"self":[{"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/posts\/195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=195"}],"version-history":[{"count":2,"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/posts\/195\/revisions"}],"predecessor-version":[{"id":196,"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/posts\/195\/revisions\/196"}],"wp:attachment":[{"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/refraction.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}