Posts Tagged ‘MSN’

LCS Public IM Connectivity

Friday, April 11th, 2008

Here at work we’ve just setup Public IM Connectivity (PIC) on our Live Communications Server setup.  Although it’s not my project I’ve been slightly involved as I designed the original setup here a few years ago.

The good news is that it all seems to work quite well, you can’t quite do everything you could if you had a full MSN client but its ok.  One problem we did notice was that we couldn’t add external MSN contacts that were using EASI passport domains - i.e. a personal domain ‘xyz.com’ rather than the default ‘msn.com’, ‘hotmail.com’ etc.

Doing some digging showed that these weren’t originally supported, but then I turned up this KB article that shows you can do it, you just need to use a specific address format. 

So if you want to add ‘joe@xyz.com’ to your PIC enabled Communicator contacts, you’ll need to add him as:

‘joe(xyz.com)@msn.com

An easy fix to find, but I thought I’d post it up in case anyone has the same problem.